Privacy Policy

We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

• Identity Data: Full name, National Identification Number (NIN), Date of Birth, Gender, and Marital Status.
• Contact Data: Residential address, email address, and telephone numbers.
• Financial Data: Bank account details, payment card details, and transaction history related to property allocations.
• Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.

ESHDC may collect and use Users personal information for the following strictly governed purposes:

• To process applications: Information you provide helps us process property allocations, verify identities, and issue Certificates of Occupancy.
• To improve customer service: Information helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their applications, inquiries, and other requests.

We adopt robust data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our backend infrastructure utilizes 256-bit encryption for all stored financial and identity records.

We do not sell, trade, or rent Users personally identification information to others. We may share generic aggregated demographic information not linked to any personally identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may share your data with strictly vetted third-party service providers (such as Flutterwave for payment processing) to help us operate our business and the Site or administer activities on our behalf.

Under the Nigeria Data Protection Act (NDPA) 2023, you are granted specific rights regarding your personal data:

• The right to be informed: You have the right to be told how your data is processed in a clear, transparent, and understandable way.
• The right of access: You can request a copy of the personal data ESHDC holds about you to verify its legality.
• The right to rectification: You have the right to have your data corrected if it is inaccurate or incomplete.
• The right to erasure: Also known as the 'right to be forgotten', this allows you to request the deletion of your data where there is no compelling reason for its continued processing, subject to statutory land record retention laws.
• The right to data portability: You can obtain and reuse your personal data for your own purposes across different services.

ESHDC retains personal data for the duration of the property allocation lifecycle and as required by the Land Use Act. Historical property records, including deed history and transfer logs, are maintained permanently as part of the state's central land registry to ensure the integrity of property titles across generations.

ESHDC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.